At POISED ILÉ, every piece is created and curated with exceptional care, craftsmanship, and attention to detail.
As a luxury fashion and beauty brand, we do not offer refunds or exchanges for change of mind. We encourage all customers to review product descriptions, sizing, and order details carefully before completing their purchase.
If you receive an item that is damaged, faulty, or incorrect, please contact us within 48 hours of delivery. Our team will carefully review your request and work with you to find a fair and appropriate resolution.
For any questions regarding your order, returns, or product concerns, please contact our Customer Care team at:
Email: info@poisedile.com
We appreciate your trust in POISED ILÉ and thank you for choosing The House of Poise